Afnor Standardization has presented the guidelines for the revision of ISO 9001, which is scheduled for publication in September 2015.
The revision of ISO 9001 was desired by many countries, including France, during the systematic review organised by ISO, an international standard-setting organisation, between October 2011 and March 2012. ISO has therefore asked its member countries to propose a specification submitted for approval at the beginning of October 2012.
In general, the experts' desire is to harmonize ISO 9001 with other management system standards while simplifying its application and adapting it to current agency concerns.
Also, the reviewers will take into account the new management system standard structure applicable to any topic, the expectations expressed in the 2011 global survey and will draw on the work carried out on the 19 concepts that could adapt the standard to the current contexts of the organizations.
Thus, a planning clause is added - with the explicit integration of risk and opportunity management - another clause on determining the needs and expectations of the QMS stakeholders and a chapter for performance assessment.
Structurally, some clauses will change their denominations to allow logical groupings and an extension of their perimeters. This is the case with the "Support" clause, which will include resource management, communication and documentation; and the "Operation" clause that will cover the "product achievement" of 9001:2008 except for paragraph 7.6 on the control of monitoring and measurement equipment which will be incorporated into Chapter 9 of the new performance evaluation structure.
A specification accompanied by a "preliminary draft" adopting the new management system standard structure was submitted for approval by the 54 countries participating in the work. They were widely approved at the beginning of October 2012, and no negative votes were noted.
What are the French positions?
The French Standards Committee, with about 40 members, is very active and makes many proposals. They are shared by the majority of other countries, allowing rapid progress in the development of the new version.
France is particularly vigilant about the accessibility of ISO 9001 to SMEs/TPEs. It also ensures that the concept of "risks" is closely related to business risks related to products, processes and customer relationships and that new requirements can be audited. It also aims to strengthen the variation of certain concepts such as process management, knowledge management, concepts of indicators and efficiency results, the customer's voice with clarification and differentiation of the multiple clients of an organization and the role of management in the SMQ - quality management system - with a better alignment of the SMQ with management practices and strategic objectives.
In addition, French members also want to see the synergy between Lean Management and ISO 9001 emerge, as is the case with the recommendations made in FD X50-819, a French normative document published in July 2011.
From the preliminary draft, the national delegations, including the French delegation, made their comments in October with new amendments in relation to the 19 concepts.
Colombia has, for example, asked to take into account financial resources, Switzerland proposes to strengthen the requirements on product compliance and risk management (in agreement with the French proposals), Brazil (like France) asks for the concept of responsible purchasing to be taken into account, the United States proposes to strengthen the link with product compliance , Japan to add requirements on the theme of the measure and Canada to take into account the 19 concepts identified and analyzed by the relevant ISO Technical Committee (ISO TC 176 SC2) since the publication of the 2008 version.